Cancellation Policy

Terms ans Conditions

• As per our company policy check-in|check-out time is 12:00 PM to 11:30 PM.

For Short term:

• Daily booking are not refundable and dates cannot be altered.

• After Move-in-Date to the flat, Refund is not provided.

• Less than 24 hours before move-in-Date
 50% of the total rent amount towards cancellation fees.

• Less than 5 days before Move-in-Date
 After booking, 30% of the full rent amount towards cancellation fees.

• Greater than 5 days before Move-in-Date
 After booking, 15% of the full rent amount towards cancellation fees.

• Deposit is refundable only if the rent is paid for the entire Agreement period.
 No refunds are provided for no-show or early checkouts.

Eg: If the flat rent is Rs. 21000/month and the deposit paid is Rs.10000.
    Less than 24 hrs: Rs. 10500 is charged towards cancellation.
    Less than 5 days: Rs. 6300 is charged towards cancellation.
    Greater than 5 days: Rs. 3150 is charged towards cancellation.

For Long term:

• Before Move-in-Date:
 Booking amount of 10000 is not refundable.

• After Move-in-Date:
 As per agreement terms.

For Booking Extension:

• All Booking extensions are subject to availability. Kindly drop an email to requesting for booking extensions.

• Upon confirmation of booking extension, Rs.10000 will be blocked for the same from your deposit as a booking amount. The booking amount is non-refundable if you don't extend the booking as we stop taking any future booking for the flat.

• Payment towards extension has to be made before the extension start date.

Payment Terms

• You need to pay rent in advance before move-in date or at start of the month before 5th via ECS or bank transfer, whichever is earliest.

Late payment charges

• After 5th day: INR 500 for every day of delay thereafter.


• Monthly home rent.

• Apartment maintenance charges wherever applicable.

Your rent does not cover

• Monthly Water charges.

• Monthly Electricity Charges.

• Monthly Cooking Gas charges.

• Monthly DTH and Internet recurring charges.

• Basically, any recurring charges for maid, cleaning etc

• Any additional furnishing that’s not part of the standard package

Personal Belongings

• The tenant shall be responsible for his/her belongings in the scheduled premise.

• The owner or its representatives shall not be liable for any theft of personal belongings of the tenants.

Home Furnishing

• In case of theft/loss and damage of any furnishing or appliance or furniture, all the tenants shall be held responsible & owner or its representative shall have the right to deduct money from security deposit of tenants towards compensation of the loss.

• For general maintenance & showing houses to other tenants, RentMyStay's employees or its affiliate partners may keep a copy of the keys of your house. We advise you to keep your valuables locked inside the cupboards & never leave them unattended in open places.

• We shall not be responsible for any theft or accidental damage to your valuables in case of an untoward incident.

Deposit Payment Terms

• You need to pay security deposit before move-in.

• You pay a part of security deposit, called Booking amount, towards booking the place.

• This booking amount would be adjusted in the security deposit.

• The security deposit you pay is mentioned in your agreement.

• All payments have to be paid online

Booking Amount Refund Terms

• Refer cancellation terms.

Security Deposit Refund Terms(Short term)

• Deposit is refundable only if the rent is paid for the entire booking duration . No refunds are provided for no-show or early checkouts.

Security Deposit Refund Terms(Long term)

• Security deposit shall be refunded within 3-5 working days of move-out

• We shall deduct the following charges, if applicable, from security deposit while
– One month rent towards renovation charges on move-out.
- One month's rent if the tenant doesn’t serve the notice period of one month.
- Any late payment fine & tenant caused damage charges based on actuals.
- Any unpaid rent, utility payments.

• The balance Amount (As per Agreement sent through Draft/signed) will be refundable to you within 2-3 working days after sharing Bank details and hand over the keys.